FAQ's

What types of products do you offer?

Hadaya Sell offers a diverse range of curated products, including stylish home decor, innovative tech gadgets, trendy fashion accessories, and practical essentials. Whether for gifting or everyday use, our collection combines quality, style, and innovation to enhance your lifestyle.

How can I ensure the quality of the products?

We prioritize quality in our selection process. Each product is carefully curated to meet high standards of craftsmanship and design. Our Islamic wall art and hologram projectors are sourced from reputable manufacturers to ensure durability and aesthetic appeal.

What is your return policy?

We have a 3-day return policy, which allows customers to request a return within 3 days of receiving their item. To be eligible for a return, the item must be in its original condition, unworn or unused, with tags, and in its original packaging.

How long does shipping take?

Orders are processed within 1-3 business days. Shipping times vary by location: within the UAE, delivery typically takes 2-4 business days, while shipments to Saudi Arabia and neighboring countries may take 5-7 business days.

Do you offer international shipping?

Currently, we provide shipping services primarily within the UAE and KSA. For inquiries regarding shipping to other countries, please contact our customer support team for assistance.

What should I do if my order arrives damaged?

If your order arrives damaged, please contact our customer support team at malik.gd22@gmail.com within 48 hours of delivery. We will evaluate the issue and work to resolve it promptly.

Can I track my order?

Yes, we provide tracking details for every order. Once your package is shipped, you will receive a confirmation email with a tracking number to monitor your delivery status online.

What payment methods do you accept?

We accept various payment methods, including major credit cards and other secure online payment options. Please refer to our checkout page for a complete list of accepted payment methods.

How can I contact customer support?

You can reach our customer support team via email at malik.gd22@gmail.com. We are here to assist you with any questions or concerns you may have regarding your order or our products.